Customer Care Center: 920003533

Medical Insurance

What Is Covered?

  • Maternity cover
  • Dental cover
  • Optical cover
  • Hearing aids
  • Chronic and pre-existing conditions
  • Congenital conditions for new born
  • Physiotherapy
  • Vaccinations (As per Ministry of Health).

Treatment At The Appointed Providers Network

Receiving medical services at appointed providers network:

  • Present you medical insurance card along with your ID or IQAMA
  • As per CCHI Co-insurance to be paid if applicable (if you have more than one insurance policy in place, the cost will be shared by the different companies)
  • Pre-Authorization for certain treatments may be required by the healthcare provider.

Cash Claims Reimbursements

Fill the Reimbursement Form, obtained from Solidarity Takaful website or from our branches and attach all necessary documents as mentioned below:

  • Original invoices and receipts.
  • Detailed medical reports.
  • Investigations and laboratory results.
  • Pre-approval letter from Solidarity Takaful, if applicable.

Note:
Settlement of reimbursement claims is in accordance with reasonable and customary charges at appointed network providers in KSA.

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